Privacy Policy

1. Data We Collect

We collect information you provide directly through our contact form, email communication, or Discord server. This includes your name, email address, and project details you choose to share.

2. How We Use Your Data

Your information is used solely to facilitate communication, project delivery, and service improvement. We do not sell or share your personal data with third parties for marketing purposes.

3. Media & File Rights

All raw footage and creative assets shared with us remain your intellectual property. Completed project files are stored securely for up to 6 months after delivery unless you request deletion sooner.

4. Security

We use encrypted cloud storage and industry-standard protocols for all file transfers and client communications. Access to your data is restricted to authorized team members only.

5. Cookies

Our website may use minimal, essential cookies for functionality. We do not use tracking or advertising cookies.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. Contact us at hello@providers.agency to exercise these rights.

7. Contact

For any privacy-related questions, reach out to us at hello@providers.agency or through our Discord community.